Home Care Assessment Process
✔️ In-Home Consultation
We begin with a personal visit—right in your loved one’s home—to fully understand their environment and needs. The assessment typically takes about an hour.
✔️ Comprehensive Needs Review
We take into account all medical conditions, daily living requirements, and preferences to create a well-rounded care plan.
✔️ Caregiver Compatibility
We learn about your loved one’s personality and routines to carefully match them with the right caregiver.
✔️ Family Collaboration
Your insights are essential—we work closely with family members to ensure the care plan supports everyone involved.
✔️ Respect for Dignity & Independence
We prioritize comfort, independence, and personal boundaries—our goal is to enhance quality of life, not just meet basic needs.
💙 Exceptional Client Care
At East Coast Home Care, we put your rights, dignity, and safety at the heart of everything we do. Your home care journey is built on trust, transparency, and mutual respect.
Honest Commitments
We believe in clear expectations — no over-promising, just dependable care you can trust.
Safety First
We prioritize the safety of both your loved ones and our CARE Team at all times.
Privacy Matters
Client information is handled with the highest level of confidentiality.
Respect for All
Every client is treated with dignity — zero tolerance for discrimination.
Flexible Agreements
We walk you through a Client CARE Contract with no pressure or long-term commitments.
🗓️ Daily Care & Real-Time Updates
Stay fully informed and connected through The Family Room, our secure online portal designed for clients and their families.
✔️ Daily CARE Reports
Receive detailed updates on each day’s care activities and progress.
✔️ Task Tracking
Daily task lists are monitored through the app to ensure nothing is missed.
✔️ Direct Communication
Easily message your CARE Team to stay connected and informed.
✔️ Seamless Scheduling
Electronic scheduling ensures every shift is covered without hassle.
✔️ Shift Monitoring
All caregiver shifts are tracked electronically for transparency and accountability.
✔️ Collaborative Planning
Care plans can be updated in real-time so everyone stays aligned.